The ERP selection project isn’t over until the contract is signed.
Congratulations, you’ve completed the business case for your new system, defined your requirements, prepared the test scripts, sat through the structured demonstration, and selected the vendor. You might think the rest is a mere formality, but it isn’t and it’s probably the most difficult part of the ERP selection project. Skill and professionalism are required to negotiate the terms of vendor contracts. There are usually three distinct contracts – software, consulting, and maintenance. This article addresses the issues which should be considered “deal killers” and cause you to rethink your vendor selection.