Dexter + Chaney’s Spectrum Construction Software Offers New Online Resource For Service Contractors

Seattle, April 6, 2011: Dexter + Chaney (www.dexterchaney.com), developer of Spectrum® Construction Software, has launched an online resource dedicated to contractors in the service industry. The service contractor site, http://www.dexterchaney.com/service-contractors, is a result of Dexter + Chaney’s ongoing communication with its service contractor clientele. Dexter + Chaney is committed to this sector of the construction industry, and this site provides a closer look at how using Spectrum can optimize a contractor’s operations.

In addition to detailing how Spectrum can maximize efficiency and productivity, the service site includes three short videos that illustrate the varying needs of the individuals who are integral to the service workflow: the dispatcher, service technician and customer. The videos demonstrate how Spectrum streamlines the interplay between service personnel and client, resulting in increased efficiency for the dispatcher scheduling the work, better information for the service technician performing the work and increased customer satisfaction.

“Spectrum completely changes the work flow process; it revolutionizes how a company connects from operations to customer,” said Brad Mathews, vice president of marketing at Dexter + Chaney. “A customer sends an e-mail, the dispatcher drags it into Spectrum and the service request is done; it’s that simple.”

A work order is automatically generated and the service tech’s schedule is updated accordingly. Armed with the correct client data, the tech can get to work quickly, paperwork is reduced and efficiency is increased. With Spectrum, a multi-step process that involves a transfer of information from each individual along the way becomes completely integrated and electronic.

“For the past 30 years, Dexter + Chaney has remained committed to providing service contractors with the tools designed to work the way they do from every aspect – from the service tech to the customer,” said John Chaney, Dexter + Chaney president and co-founder. “Spectrum provides service contractors the integrated resources they need to optimize their operations.”

To view the service videos and learn more about Spectrum Construction Software, visit the site at http://www.dexterchaney.com/service-contractors.

About Dexter + Chaney
More than 1,000 construction companies throughout the United States use Dexter + Chaney’s Spectrum® Construction Software. Spectrum includes 28 integrated modules that work together to cover all aspects of construction business management, including job cost accounting, equipment management, human resources, project management, document imaging, service management, remote connectivity and much more. Spectrum is built using the latest technology, including a SQL Server database, and is developed with the most advanced tools available, including .NET technologies and the PRO-IV Rapid Application Development Framework.
 
Contractors who use Spectrum report they have improved profitability and cash flow, reduced overhead expenses and streamlined workflow across their organizations. For more information about Dexter + Chaney or Spectrum, contact Brad Mathews, Vice President of Marketing, Dexter + Chaney, 9700 Lake City Way NE, Seattle, WA, 98115-2347; phone: 800-875-1400 or 206-364-1400; fax: 206-367-9613; e-mail: info@dexterchaney.com; www.dexterchaney.com.